Indianapolis Public Library Curbside Service

Beginning Monday, May 18, the Indianapolis Public Library will provide limited service in the form of curbside delivery of books and other materials to patrons.

While all Library buildings remain closed to the public due to the COVID-19 emergency, curbside delivery will represent the first phase of resuming in-person service after Marion County’s stay-at-home order was lifted.

Libraries Offering Curbside Service

Curbside delivery will be available Sunday through Friday (closed Saturday) from 10 a.m. – 6 p.m. at the following locations:

Central Library, 40 E. St. Clair Street, Indianapolis

East 38th Street Branch, 5420 E. 38th Street, Indianapolis

Glendale Branch, 6101 N. Keystone Avenue, Indianapolis

Pike Branch, 6525 Zionsville Road, Indianapolis

Southport Branch, 2630 E. Stop 11 Road, Indianapolis

How to Request Curbside Library Books & Materials

    1. Individuals can request Library materials online or over the phone to staff at any of the five designated locations to be picked up at any of those sites.
    2. Contact the selected branch to inform staff of your arrival time. Patrons who arrive on foot or by bicycle will be served as long as safe social distancing practices are observed.

What About Items I Had on Hold at the Library Before COVID?

Items placed on hold and designated for pick-up at any other IndyPL location prior to the Library’s closure in March can be re-routed to one of the curbside sites by calling any of those locations where staff will receive calls and process materials. For future hold requests, patrons can adjust their preferred pickup location within the My Account section on the Library’s website.

How to Return Library Books and Materials

For now, the return of Library materials can occur only at outside book drops, which will be open at all  locations. All returned items will be quarantined and cleaned in accordance with established health guidelines before being recirculated into the Library’s collection. In addition, all new physical item checkouts will have a 21-day checkout time, and all fines and late fees will continue to be waived until further notice.

For details on this new service, visit indypl.org/curbside.

While the Library’s physical locations remain closed, individuals can continue to take advantage of the Library’s many free online offerings. These include eBooks, streaming videos, resources for research and remote learning, video read-alongs, and the “Ask-a-Librarian” reference service. Residents can also get or renew a Library card online at indypl.org.

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